Policy Creation
Many private and public businesses interact with their clients directly or indirectly. Having the proper policy and procedures in place protect your organization. This will help you make good decisions while providing the best possible service. Policies manage and mitigate risks by laying out procedures in detail.Both policies and procedures are an incredibly important part of making sure your staff knows how to care for your intended audience and do their jobs well. Policies provide the foundation for operational excellence and outlines the priorities the expected roles of different groups within the organization.
If an incident were to result in a lawsuit, policies and procedures minimize liability by showing that your organization had proper processes in place.